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Industries · Repair Shops

From check-in to pickup — fully tracked.
Customer knows. You know. Auditor knows.

A digital repair ticket for mobile, electronics, and computer shops — with WhatsApp status updates, e-signatures, and accounting integration.

The challenge today

The customer doesn't know where their repair is

"When will my device be ready?" — asked 20 times a day on the phone. No way for them to see from outside.

Customer file on paper or Excel

Customer details, fault, parts, warranty — kept on paper or in Excel. Information disappears, warranties get forgotten.

Unverifiable signatures = disputes

A paper signature on a repair quote or pre-existing-damage note — unverifiable. A month later it's a dispute. You lose.

How Tamit solves it

Repair Shop (tickets)

A ticket per device — details, fault, parts, cost, status. Opens in 30 seconds at intake.

WhatsApp status updates

Status changes ("In progress", "Waiting for part", "Ready") → the customer gets an automatic message.

Verified e-signatures

Signed on screen, with timestamp + IP + hash. Court-admissible. Disputes end.

Point of Sale (POS)

Pickup = ticket closed, invoice synced, balance cleared. Customer signs the handover right there.

Inventory & parts

Parts tracked per ticket, low-stock alerts, auto-replenishment. Part cost flows straight to margin.

AP Automation

Supplier invoices ingested automatically, matched to parts, exported to your accountant in one click.

Results

Ticket tracking
100%
Digital, audit-ready
"Is it ready?" calls
↓ 80%
Auto status updates
Signature
Digital
Court-admissible
Accounting
Automatic
QuickBooks · Xero · your ERP

Want to see it live in your shop?

Start a 14-day free trial — no credit card required. Or talk to us for a tailored demo.

Start free trial → Talk to sales