Connecting WhatsApp Business
Tamit connects to your business WhatsApp through WAHA — a bridge service. The connection is made by scanning a QR code from inside the WhatsApp app on your phone. Without it, Tami can't reply to customers.
Before you start
- You'll need an active WhatsApp number — preferably WhatsApp Business (not the regular app).
- The phone needs to be online while you scan.
- If your WhatsApp is already linked to WhatsApp Web elsewhere — that's fine, it works in parallel.
Connection steps
- Settings → Channels → WhatsApp → Connect.
- A QR code will appear on screen.
- On your phone: open WhatsApp → menu → Linked devices → Link a device.
- Scan the QR. You'll see "Connected" within 5–10 seconds.
- Send a test message to yourself — if it shows up in Tamit, the connection is working.
QR code to scan in WhatsApp
⚠️ Important
This isn't an official Meta connection — it goes through WhatsApp Web. If you keep your phone offline for more than 14 days, the connection will drop and you'll need to scan again. See
what to do if it drops.
💡 Tip
For businesses that depend on WhatsApp as a critical channel — upgrade to the WhatsApp Cloud plan (official Meta). It's on the Tamit roadmap.