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WhatsApp dropped — what to do

The WhatsApp connection via WAHA isn't official Meta — it relies on your phone being online consistently. When it drops, there's a simple way to reconnect.

Why this happens

Reconnecting

  1. Settings → Channels → WhatsApp.
  2. Click Reconnect — a fresh QR is displayed.
  3. On the phone: WhatsApp → menu → Linked devices → Link a device.
  4. Scan the QR. Within 10 seconds you'll see "Connected ✓".
  5. Send a test message.

Messages sent during the outage

While you were disconnected, messages reached your phone normally. After reconnecting — Tamit syncs all history in 1–2 minutes. Tami picks up the context and can reply.

💡 Tip Set up a WhatsApp alert in Tamit that texts you if the connection drops for more than 15 minutes. Settings → Notifications → WhatsApp Down.

Prevention

When to move to Cloud (official Meta)

If you depend critically on WhatsApp (10+ inquiries a day) — upgrade to WhatsApp Cloud. The official connection doesn't depend on a phone. Costs more, but 100% reliable. Planned as a future upgrade.